Analytics
Analytics & Reporting
Track email delivery, engagement, and flow performance across your workspace. Synapse automatically collects delivery, open, click, and bounce data for every email sent, and presents it in real-time dashboards.
Looking for the API? Analytics API Reference
Key email metrics
| Metric | What it measures | Good benchmark |
|---|---|---|
| Delivery rate | Emails successfully delivered / emails sent | >95% |
| Open rate | Unique opens / delivered emails | 15-25% |
| Click rate | Unique clicks / delivered emails | 2-5% |
| Bounce rate | Bounced emails / emails sent | <2% |
| Complaint rate | Spam complaints / delivered emails | <0.1% |
Analytics dashboard
The analytics dashboard shows aggregate metrics for your workspace. You can filter by date range and see trends over time. Data is refreshed in near-real-time as webhook events arrive from Resend.
For per-flow analytics, visit the flow detail page to see step-by-step completion rates, email delivery breakdowns, and trip funnels.