Platform

Understand how each part of the Synapse platform works together to power your customer communications.

Ingest events from your application. Schema validation, batch ingestion, and real-time processing.

Manage your contact database. Properties, search, filtering, and event history.

Target audiences with filters. 13 operators including date ranges and event history.

Build automated email flows triggered by events. Conditions, delays, and multi-step sequences.

Write plain-English email templates with variables, conditionals, loops, and currency formatting.

Send one-time or scheduled email campaigns to segments of your audience.

Track delivery, opens, clicks, and bounces. Build custom reports and export data.

Sender domains, delivery infrastructure, bounce handling, and suppression rules.