Profile Management
Your profile contains your personal information within Synapse -- your name, email, role, and authentication details. Every team member has their own profile, and you can only view and edit your own.
Viewing Your Profile
Navigate to Settings in the dashboard sidebar and click Profile (or click your avatar in the top-right corner). Your profile page shows:
| Field | Description |
|---|---|
| Name | Your display name, visible to other workspace members |
| The email address associated with your account | |
| Role | Your role in this workspace (Owner, Admin, Developer, Marketing, Operations, or Viewer) |
| Auth provider | How you signed up -- either with an email and password, or via Google OAuth |
| Email verified | Whether your email address has been verified |
| Workspace | The workspace you belong to, with its name and ID |
| Member since | When you joined this workspace |
| Last login | When you last signed in |
Updating Your Name
You can change your display name at any time:
- Go to your Profile page.
- Edit the Name field.
- Click Save.
Your updated name will appear across the workspace immediately -- in team member lists, audit logs, and anywhere your name is displayed.
You cannot change your email address or role from the Profile page. Email changes require re-verification through the authentication service. Role changes must be made by a workspace Admin or Owner from the Team Members settings.
Password Management
How you manage your password depends on how you originally signed up.
If you signed up with email and password
To change your existing password:
- Go to your Profile page.
- Click Change Password.
- Synapse sends a verification code (OTP) to your email address.
- Enter the verification code and your new password.
- Click Confirm.
Your new password must be between 8 and 128 characters.
If you signed up with Google OAuth
You can optionally add a password to your account so you have the choice of signing in with either Google or email/password:
- Go to your Profile page.
- Click Set Password.
- Synapse sends a verification code (OTP) to your email address.
- Enter the verification code and choose a password.
- Click Confirm.
Password reset link
As an alternative to the OTP-based flow, you can request a password reset link:
- Click Send Reset Link on your Profile page.
- Check your email for the reset link.
- Click the link and follow the instructions to set a new password.
This works for both new passwords (OAuth users) and changing existing passwords.
Password management is handled securely through PYRX's authentication service. Synapse never stores your password directly -- all password operations are proxied to the centralized auth system.
Email Verification
A verified email address confirms that you have access to the inbox associated with your account. This is important for receiving password reset links, workspace invitations, and email notifications.
Checking your verification status
Your Profile page shows whether your email is verified. Look for the verification badge next to your email address.
Verifying your email
If your email is not yet verified:
- Go to your Profile page.
- Click Verify Email.
- Check your inbox for a verification email.
- Click the verification link in the email.
You will be redirected back to the Synapse dashboard with a confirmation that your email has been verified.
If you do not see the verification email, check your spam or junk folder. The email is sent from the PYRX authentication service, not from your workspace's sender domain.
What You Cannot Change
Some profile fields are managed at the workspace level and cannot be changed from your profile:
- Email address -- Contact your workspace Admin to update this.
- Role -- Only Admins and Owners can change member roles. See Team Roles & Permissions.
- Avatar -- Avatars are pulled from your authentication provider (e.g., your Google profile picture). To change it, update your avatar on the provider's side.