Legal
Cookie Policy
Effective date: April 28, 2026 · Last updated: April 28, 2026
This Cookie Policy explains how PYRX Technologies ("PYRX," "we," "us," or "our") uses cookies and similar technologies when you visit or use the Synapse platform. This policy should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to site owners. Local storage and session storage are similar browser-based storage mechanisms that serve comparable purposes.
2. Types of Cookies We Use
Strictly Necessary
These cookies are essential for the Service to function. They enable core features such as authentication, session management, and CSRF protection. Without these, the Service cannot operate. You cannot opt out of strictly necessary cookies.
Functional
These cookies remember your preferences, such as your selected theme (light or dark mode). They enhance your experience but are not essential for the Service to function.
Analytics
If enabled, these cookies help us understand how visitors interact with the marketing site by collecting anonymized usage data. Analytics cookies are used only on the marketing site (crm.pyrx.tech), not in the dashboard application.
Third-Party
Our authentication service may set cookies necessary for sign-in and session management. These are governed by our authentication service's cookie and privacy policies.
3. Cookie Duration
Session Cookies
Session cookies are temporary and are deleted when you close your browser. They are used for CSRF protection and temporary session state.
Persistent Cookies
Persistent cookies remain on your device for a set period or until you manually delete them. They are used for authentication tokens, theme preferences, and analytics.
4. Cookies We Use
| Name / Key | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| Session cookie | Auth provider | Sign-in session management | Up to 7 days | Strictly Necessary |
| pyrx_access_token | Synapse (localStorage) | API authentication | Until sign-out | Strictly Necessary |
| pyrx_refresh_token | Synapse (localStorage) | Token refresh | Until sign-out | Strictly Necessary |
| pyrx_workspace_id | Synapse (localStorage) | Active workspace selection | Until sign-out | Strictly Necessary |
| pyrx-theme | Synapse (localStorage) | Theme preference (light/dark) | Indefinite | Functional |
| CSRF token | Synapse | Cross-site request forgery protection | Session | Strictly Necessary |
| _ga, _gid | Google Analytics (if enabled) | Page view and interaction tracking | 30 days – 2 years | Analytics |
5. How to Control Cookies
You can control and manage cookies through your browser settings. Note that disabling strictly necessary cookies may prevent the Service from functioning correctly.
Browser Settings
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Clearing Local Storage
To clear Synapse-specific local storage data, open your browser's developer tools (F12), navigate to the Application or Storage tab, and clear local storage for synapse-app.pyrx.tech. Alternatively, signing out of the dashboard will clear authentication-related local storage entries.
6. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
7. Contact
If you have questions about this Cookie Policy, contact us at [email protected].